Privacy Policy

Last updated: 1 January 2026

Slowlanet Travel ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or book our travel services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number provided via contact forms or booking enquiries.
• Travel preferences, dates, and destination details you share during the planning process.
• Passport or identification details where legally required for trip bookings.
• Technical data such as IP address, browser type, and pages visited (collected automatically via cookies).

2. How We Use Your Information

We use your personal information to:

• Respond to travel enquiries and plan your itinerary.
• Process bookings and communicate trip logistics.
• Send relevant updates, packing guides, and travel communications.
• Improve our website experience through anonymised analytics.
• Comply with legal and visa-related obligations.

3. Cookies

We use cookies to enhance your browsing experience and gather anonymised analytics. You can manage or disable cookies via your browser settings. By clicking "Accept" on our cookie banner, you consent to our use of non-essential cookies.

4. Data Sharing

We do not sell your personal data. We may share data with trusted travel partners (local guides, accommodation providers) strictly to fulfil your booking. All partners operate under confidentiality agreements consistent with our privacy standards.

5. Data Retention

We retain your personal data for as long as necessary to provide travel services and meet legal requirements — typically up to 7 years for financial records and 3 years for general enquiries.

6. Your Rights

Under applicable data protection law, you have the right to access, correct, or request deletion of your personal data. To exercise your rights, contact us at the address below.

7. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of internet transmission is 100% secure.

8. Contact

For privacy-related enquiries, contact us at: privacy@slowlanet.travel or write to 42 Explorer's Lane, Bengaluru, Karnataka 560001, India.

Terms & Conditions

Last updated: 1 January 2026

Please read these Terms and Conditions carefully before booking with Slowlanet Travel ("the Company", "we", "us"). By making a booking or using our website, you agree to be bound by these terms.

1. Bookings & Confirmation

A booking is confirmed upon receipt of a deposit (typically 30–50% of the total package cost) and our written confirmation. The remaining balance is due no later than 60 days before departure. For bookings within 60 days of departure, full payment is required upfront.

2. Cancellation & Refunds

Cancellations made more than 60 days before departure receive a full refund minus the deposit. Cancellations 30–60 days before receive a 50% refund. Cancellations under 30 days are non-refundable. We strongly recommend comprehensive travel insurance.

3. Itinerary Changes

Slowlanet Travel reserves the right to modify itineraries due to safety, weather, or local conditions beyond our control. We will always endeavour to provide equivalent alternatives of equal or greater value.

4. Travel Insurance

Comprehensive travel insurance is strongly recommended for all bookings. This should cover medical expenses, trip cancellation, and personal liability. Slowlanet Travel is not liable for costs arising from lack of adequate insurance.

5. Client Responsibilities

You are responsible for ensuring valid travel documentation (passport, visas), compliance with local laws, and physical fitness appropriate for your chosen activities. Please disclose any medical conditions relevant to your trip.

6. Limitation of Liability

Our total liability shall not exceed the total fees paid for the trip. We are not liable for indirect or consequential losses, acts of third-party suppliers, or events beyond our reasonable control (force majeure).

7. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Bengaluru, Karnataka.

8. Contact

For questions regarding these Terms, contact us at legal@slowlanet.travel or write to 42 Explorer's Lane, Bengaluru, Karnataka 560001, India.